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'overview' => 'A client of ours, located in Cork is building up a new team and looking for Dutch Speaking Technical support specialists to provide excellent customer service for a leading IT company.
If you are technically savy, love troubleshooting, can easily describe technical issues to non-technical people – this role is for you. With full training it might be a stepping stone into real support role for a leading IT company.
It will involve answering phone calls and e-mails from business customers and solving issues/queries around WebApp. Issues like: resetting passwords, verifications, synchronizations would be an example cases you would be dealing with.
What you would be doing:
- Providing nice, polite and exceptional service for business customers
- Troubleshooting issues and providing solutions
- Responding to customer’s e-mails/phone calls, resolving issues and following up with phone calls/e-mail
- Log all issues into the ticketing system
- Escalating issues to the next level if cannot be sorted
- Being creative and helpful towards customer
- Working independently towards reaching your targets
What we expect from you:
- Experience of working in the technical support role would be an advantage
- Comfortable about technology/internet related problems
- Being patient, polite, courteous with customers
- Capable to deal with stress and work in fast paced environment
- Excellent written and oral language skills (English & Dutch)
- Being a quick learner and eager to learn
What we can offer: 24.000/year salary + bonus, first two weeks of accommodation, much more benefits.',
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'overview' => 'e-Frontiers is a specialist IT Recruitment Company based in the heart of Dublin. We are not just 'another recruitment agency'. When we say specialist, we really mean specialist.
e-Frontiers Business is a complementary recruitment offering from e-Frontiers IT
• e-Frontiers Business services clients across all industries that require Permanent and Temporary non IT resources
• e-Frontiers Business is operated by a management team with over 40 years of combined business experience, reflecting the style, process and delivery capabilities of e-Frontiers IT
KEY TO OUR SERVICE:
• Business Experience – our management team has experience in Finance, Purchasing & HR across a range of industry sectors including Manufacturing, Retail, Software & Recruitment
• Recruitment Experience - operational excellence with an outstanding established reputation in the Recruitment Industry
• We have been in the position of job seeker and we have also been in the position of hirer
• Our network of contacts, of proven experienced resources
• Outward looking - broad reach of resources with operations in Bucharest, London and Madrid
Main focus on: Customer Service; Technical Customer Support; Multilingual Specialists.
August 2015 OPENINGS:
- German Customer Service Specialist in Dublin (Technical Support 1st Level)
- German Technical Suport Specialist in Cork (Technical Support 1st Level)
- German Customer Experience Specialist in Cork
- German Customer Representative in Cork
- Trilingual (Eng, Fr, Span) Customer Representative in Crok
- Technical Support Representative (1st & 2nd Level), Dublin
- Account Manager, Dublin
- Norwegian Customer Representative, Cork
- Dutch Customer Representative, Cork
- Swedish Customer Support Agent, Cork
- Danish Customer Support Agent, Cork
Feel free to contact me or send your CV to: franziska.klappoth@e-frontiers.ie',
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<h1 class="pad-top text-thin">Dutch Technical Support Agent</h1>
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</div>
<div class="panel-body">
<h3 class="text-thin">at <strong>e-Frontiers Ltd.</strong></h3>
<h4 style="margin-top:4rem;">Details</h4>
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<td>
<h5><i class="fa fa-globe pad-rgt"></i> Country</h5>
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<td>Ireland</td>
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<h5><i class="fa fa-comments pad-rgt"></i> Language</h5>
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<td>Dutch</td>
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<h5><i class="fa fa-wrench pad-rgt"></i> Specialization</h5>
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IT </td>
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<h5><i class="fa fa-sign-in pad-rgt"></i> Entry Option</h5>
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Job </td>
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<h5><i class="fa fa-inbox pad-rgt"></i> Application Period</h5>
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<td>
August 28th, 2015 to October 28th, 2015 </td>
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<tr>
<td>
<h5><i class="fa fa-tag pad-rgt"></i> Tags</h5>
</td>
<td>
Dutch, English, IT Support, Helpdesk, Technical Support, Customer Service, Customer Support, Customer Experience, Think out of the box, Full-time, permanent, Cork, Ireland </td>
</tr>
</tbody>
</table>
<h4>Description</h4>
A client of ours, located in Cork is building up a new team and looking for Dutch Speaking Technical support specialists to provide excellent customer service for a leading IT company.
If you are technically savy, love troubleshooting, can easily describe technical issues to non-technical people – this role is for you. With full training it might be a stepping stone into real support role for a leading IT company.
It will involve answering phone calls and e-mails from business customers and solving issues/queries around WebApp. Issues like: resetting passwords, verifications, synchronizations would be an example cases you would be dealing with.
What you would be doing:
- Providing nice, polite and exceptional service for business customers
- Troubleshooting issues and providing solutions
- Responding to customer’s e-mails/phone calls, resolving issues and following up with phone calls/e-mail
- Log all issues into the ticketing system
- Escalating issues to the next level if cannot be sorted
- Being creative and helpful towards customer
- Working independently towards reaching your targets
What we expect from you:
- Experience of working in the technical support role would be an advantage
- Comfortable about technology/internet related problems
- Being patient, polite, courteous with customers
- Capable to deal with stress and work in fast paced environment
- Excellent written and oral language skills (English & Dutch)
- Being a quick learner and eager to learn
What we can offer: 24.000/year salary + bonus, first two weeks of accommodation, much more benefits. </div>
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<!-- Signup if not logged in -->
<!-- ======================= -->
<div class="panel panel-bordered-success">
<div class="panel-heading">
<h3 class="panel-title">Join iHipo!</h3>
</div>
<div class="panel-body">
<p>Join the iHipo community for international high potentials and discover new opportunities everyday.</p>
<p class="text-2x mar-no text-center">
<a href="/signup" class="btn btn-info btn-lg btn-rounded"><i class="fa fa-plus"></i> Signup for free</a>
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<!-- ======================= -->
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'title_for_layout' => 'Dutch Technical Support Agent - Careers, Jobs, Internships, Graduate Programs on iHipo'
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'name' => 'Dutch Technical Support Agent',
'overview' => 'A client of ours, located in Cork is building up a new team and looking for Dutch Speaking Technical support specialists to provide excellent customer service for a leading IT company.
If you are technically savy, love troubleshooting, can easily describe technical issues to non-technical people – this role is for you. With full training it might be a stepping stone into real support role for a leading IT company.
It will involve answering phone calls and e-mails from business customers and solving issues/queries around WebApp. Issues like: resetting passwords, verifications, synchronizations would be an example cases you would be dealing with.
What you would be doing:
- Providing nice, polite and exceptional service for business customers
- Troubleshooting issues and providing solutions
- Responding to customer’s e-mails/phone calls, resolving issues and following up with phone calls/e-mail
- Log all issues into the ticketing system
- Escalating issues to the next level if cannot be sorted
- Being creative and helpful towards customer
- Working independently towards reaching your targets
What we expect from you:
- Experience of working in the technical support role would be an advantage
- Comfortable about technology/internet related problems
- Being patient, polite, courteous with customers
- Capable to deal with stress and work in fast paced environment
- Excellent written and oral language skills (English & Dutch)
- Being a quick learner and eager to learn
What we can offer: 24.000/year salary + bonus, first two weeks of accommodation, much more benefits.',
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'www' => 'www.e-frontiers.ie',
'overview' => 'e-Frontiers is a specialist IT Recruitment Company based in the heart of Dublin. We are not just 'another recruitment agency'. When we say specialist, we really mean specialist.
e-Frontiers Business is a complementary recruitment offering from e-Frontiers IT
• e-Frontiers Business services clients across all industries that require Permanent and Temporary non IT resources
• e-Frontiers Business is operated by a management team with over 40 years of combined business experience, reflecting the style, process and delivery capabilities of e-Frontiers IT
KEY TO OUR SERVICE:
• Business Experience – our management team has experience in Finance, Purchasing & HR across a range of industry sectors including Manufacturing, Retail, Software & Recruitment
• Recruitment Experience - operational excellence with an outstanding established reputation in the Recruitment Industry
• We have been in the position of job seeker and we have also been in the position of hirer
• Our network of contacts, of proven experienced resources
• Outward looking - broad reach of resources with operations in Bucharest, London and Madrid
Main focus on: Customer Service; Technical Customer Support; Multilingual Specialists.
August 2015 OPENINGS:
- German Customer Service Specialist in Dublin (Technical Support 1st Level)
- German Technical Suport Specialist in Cork (Technical Support 1st Level)
- German Customer Experience Specialist in Cork
- German Customer Representative in Cork
- Trilingual (Eng, Fr, Span) Customer Representative in Crok
- Technical Support Representative (1st & 2nd Level), Dublin
- Account Manager, Dublin
- Norwegian Customer Representative, Cork
- Dutch Customer Representative, Cork
- Swedish Customer Support Agent, Cork
- Danish Customer Support Agent, Cork
Feel free to contact me or send your CV to: franziska.klappoth@e-frontiers.ie',
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<div class="col-md-8 col-sm-8 col-xs-12">
<div class="panel">
<div class="panel-heading">
<div class="panel-title">
<h1 class="pad-top text-thin">Dutch Technical Support Agent</h1>
</div>
</div>
<div class="panel-body">
<h3 class="text-thin">at <strong>e-Frontiers Ltd.</strong></h3>
<h4 style="margin-top:4rem;">Details</h4>
<table class="table">
<tbody>
<tr>
<td>
<h5><i class="fa fa-globe pad-rgt"></i> Country</h5>
</td>
<td>Ireland</td>
</tr>
<tr>
<td>
<h5><i class="fa fa-comments pad-rgt"></i> Language</h5>
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<td>Dutch</td>
</tr>
<tr>
<td>
<h5><i class="fa fa-wrench pad-rgt"></i> Specialization</h5>
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<td>
IT </td>
</tr>
<tr>
<td>
<h5><i class="fa fa-sign-in pad-rgt"></i> Entry Option</h5>
</td>
<td>
Job </td>
</tr>
<tr>
<td>
<h5><i class="fa fa-inbox pad-rgt"></i> Application Period</h5>
</td>
<td>
August 28th, 2015 to October 28th, 2015 </td>
</tr>
<tr>
<td>
<h5><i class="fa fa-tag pad-rgt"></i> Tags</h5>
</td>
<td>
Dutch, English, IT Support, Helpdesk, Technical Support, Customer Service, Customer Support, Customer Experience, Think out of the box, Full-time, permanent, Cork, Ireland </td>
</tr>
</tbody>
</table>
<h4>Description</h4>
A client of ours, located in Cork is building up a new team and looking for Dutch Speaking Technical support specialists to provide excellent customer service for a leading IT company.
If you are technically savy, love troubleshooting, can easily describe technical issues to non-technical people – this role is for you. With full training it might be a stepping stone into real support role for a leading IT company.
It will involve answering phone calls and e-mails from business customers and solving issues/queries around WebApp. Issues like: resetting passwords, verifications, synchronizations would be an example cases you would be dealing with.
What you would be doing:
- Providing nice, polite and exceptional service for business customers
- Troubleshooting issues and providing solutions
- Responding to customer’s e-mails/phone calls, resolving issues and following up with phone calls/e-mail
- Log all issues into the ticketing system
- Escalating issues to the next level if cannot be sorted
- Being creative and helpful towards customer
- Working independently towards reaching your targets
What we expect from you:
- Experience of working in the technical support role would be an advantage
- Comfortable about technology/internet related problems
- Being patient, polite, courteous with customers
- Capable to deal with stress and work in fast paced environment
- Excellent written and oral language skills (English & Dutch)
- Being a quick learner and eager to learn
What we can offer: 24.000/year salary + bonus, first two weeks of accommodation, much more benefits. </div>
<div class="panel-footer">
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</div>
</div>
<div class="col-md-4 col-sm-4 col-xs-12">
<script>
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ga('create', 'UA-70430335-1', 'auto');
ga('send', 'pageview');
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<!-- Signup if not logged in -->
<!-- ======================= -->
<div class="panel panel-bordered-success">
<div class="panel-heading">
<h3 class="panel-title">Join iHipo!</h3>
</div>
<div class="panel-body">
<p>Join the iHipo community for international high potentials and discover new opportunities everyday.</p>
<p class="text-2x mar-no text-center">
<a href="/signup" class="btn btn-info btn-lg btn-rounded"><i class="fa fa-plus"></i> Signup for free</a>
</p>
</div>
</div>
<!-- ======================= -->
</div>
</div>
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