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Communications

at

Details

Country
Belgium
Language
Specialization
Entry Option
Internship
Application Period
to
Tags

Description

You’ll be on TrustedFamily’s front lines to help our 11,000+ users spread in 20 countries and over 4 continents to manage their online family communities. You will be shaping and educating customers on how to manage online communities support their needs and define projects that will shape and build the functionalities of our platform. Your role is mission-critical for us. We’re seeking an enthusiastic individual who can help communicate the customer’s voice internally. You will be working with our Chief Account Manager to manage customer projects, provide support, strengthen relationships, and understand client’s frustrations with their online communities. This full-time internship position will give you tons of exposure to the business side of a startup and you’ll get to learn the ins-and-outs of sales, account development, online communities and external communication. During your time here, you will: • Help update our knowledge base and find innovative ways to integrate and inform family members. • Help improve our communication with customers including feature announcements and external communication through blogging and event management. • Because we are a young and dynamic company, many different responsibilities and task will be assigned to you during your time with TrustedFamily.

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